Contact Ambit Energy
Whether you're a customer or a consultant, we're easy to reach and ready to help. Find our contact information and hours below.
Emergency or Outage Reporting by Service Area
Texas Emergency or Outage Contact Numbers
- AEP Central
(866) 223-8508 Outage Map - AEP North
(866) 223-8508 Outage Map - Centerpoint
(713) 207-2222 Outage Map - Lubbock Power & Light
(806) 775-2509 Outage Map - Oncor Electric Delivery
(888) 313-4747 Outage Map - Texas New Mexico Power
(888) 866-7456 Outage Map - Load Shedding
Customer Care
Hours
Monday - Sunday:
7:00 a.m. - 10:00 p.m. CT
Phone
Toll-free (877) 282-6248 or (877) 28-AMBIT
Fax (877) 805-5606
Lubbock Customer Care
Phone (877) 262-7091
Consultant Support
Hours
Monday – Friday: 8:30 a.m. – 5:30 p.m. CT
Saturday: 10:00 a.m. – 5:00 p.m. CT
Phone
Toll-free (877) 302-6248 or (877) 30-AMBIT
Fax (800) 508-9850
Commercial Inquiries
Hours
Monday – Friday: 8:00 a.m. – 6:00 p.m. CT
Saturday: 10:00 a.m. – 5:00 p.m. CT
Phone
Toll-free (877) 455-7575
Mailing Address
Texas Payments
Ambit Energy
P.O. Box 660462
Dallas, TX 75266-0462
Illinois Payments
Ambit Energy
P.O. Box 660442
Dallas, TX 75266-0442
Correspondence
Ambit Energy
P.O. Box 864589
Plano, TX 75086
Other Inquiries
Media Inquiries
Fax (877) 389-4042
mediarelations@ambitenergy.com
Business Inquiries
Fax (877) 419-8706